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Shopping at RightShopping has been made extremely simple. Just follow the steps below |
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Click on Details or Add to Cart Button of your chosen product. |
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Once you are satisfied with details, click on the Buy Now button there. |
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This will take you to the Shopping Cart page, where if you want to shop more, click on Continue Shopping or in case you have finished shopping then click on Finish Shopping tab |
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As you are a first time buyer, you need to click on New Member Click Here button in the resultant page. You will need to fill in your personal data as well as shipping details as well as payment option i.e. Online Payment |
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If you have chosen to Pay through Credit Card/ Debit Card etc…: You are then taken to the Secured Payment Gateway where upon successful payment, your order is placed and you will get an order confirmation mail in your email box. |
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You may also view the order placed by you under My Account section of the site. |
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What is My Account?
We've made it easy for you to view and update your account. "My Account" allows you complete control over your transactions. You can
- manage/edit all your personal data like address, phone numbers, email ids
- track the status of your orders
- get special promotional offer from us.
- avail our free services like Reminders, Discount Coupons etc
- ease in your subsequent shopping, as you do not have to enter your details again
Is it necessary to create My Account?
No. However, your Account gets automatically created once you complete your first shopping with us.
How to create My Account?
Its simple, just enter few easy details like name, address, tel no, email id and password and you can get started.
How do I know that my order has been confirmed?
Once your payment has been successfully made, your order is processed internally (and immediately). RS will send a confirmation mail for your order, to the email address associated with your order/account. In this mail you will be provided with a unique Order ID for your reference.
How do I know the status of my order?
Please login to your Account to know the status of your order status. In addition, you will also receive an email from us once your order is shipped along with the courier name and docket number. |
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| Why are some of the products ‘Out of Stock’?
While we try to make maximum products ‘In Stock” by procuring stock and by tie-ups with all major suppliers across the country, there maybe cases where the product has been either temporarily or permanently discontinued or suppliers have temporarily run out of stock of the particular product.
Is it possible to order a product that is ‘Out of Stock’?
Unfortunately, we do not have these products available for sale, but please use the "Notify Me" feature and we will let you know once it is available for sale at RS. |
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Q. What is the easiest way to pay for my order?
A. You can easily make your payments online using credit cards / debit cards / net banking / online banking or cheque/DD.
Cash on Delivery:
You can now choose the most convenient way to pay only when you get the delivery at your address and that too at no extra cost. Just pay cash to courier person on delivery of your ordered item by him.
Through credit card online:
We accept all major International and Indian credit cards like Master Card, Visa, American Express, Diner's Club, JCB and Citibank Ecards. RS respects your privacy. The online payment gateway is 100% secured and uses 128 Bit SSL Technology.
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Through debit card online:
We accept debit cards of AXIS Bank Debit Card (VISA Electron only, Canara Bank Debit Card, Citibank Debit Card Corporation Bank Debit Card (VISA Electron only), Cosmos Bank Visa debit card (VISA Electron only) Deutsche Bank Debit Card (VISA Electron only), HDFC Bank Debit Card (VISA Electron only) ICICI Bank Debit Card, Indian Overseas Bank Debit Card (VISA Electron only) ING Vyasa Bank Debit Card (VISA Electron only), Karur Vysya Bank Debit Card (VISA Electron only) Kotak Mahindra Bank Virtual Card (VISA Electron only), Punjab National Bank Debit Card Standard Chartered Bank Visa debit Card (VISA Electron only), State Bank of India Debit Card .
Net banking online:
You can also pay online through net banking. Our payment gateway supports net banking of ABN AMRO Bank , AXIS Bank, Bank of Baroda Corporate Accounts, Bank of Baroda Retail Accounts Bank of India, Bank of Rajasthan, Citibank Bank Account Online, City Union Bank, Corporation Bank Federal Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank Karur Vysya Bank, Kotak Mahindra Bank, Lakshmi Vilas Bank NetBanking, Oriental Bank of Commerce Punjab National Bank Corporate Accounts, Punjab National Bank Retail Accounts, South Indian Bank State Bank of India, State Bank of Travancore, Union Bank of India, Vijaya Bank, YES Bank .
Cash Card Payment Option:
In case you hold Itz Cash Card, you may pay online through this.
Mobile Payment Option:
You may pay through Paymate Mobile payment option.
Payment by DD/cheque:
You may send your DD/cheque along with the order form at the below address. However order will be processed only after encashment of your DD/cheque.
Right Shopping Pvt.Ltd.
P-76 Lake Road
Kolkata-700029
Secured Payment Gateway |
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| Your Credit Card is 100% safe with us |
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- At our website we are not asking you to fill up your credit card details on our web pages.
- After you fill up the order details, you shall be diverted to the webpage of HDFC Bank where you have to fill up the VISA or Master Card details for making the payment. Alternately, if you choose American Express Card or any bank transfer mode, you will be diverted to the webpage of CCAVENUE, a reputed payment gateway with highest level of security certified by VeriSign, a world leader in online security.
- In any case, we shall never know about your credit card details.
- Our Company has over 60,000 online registered customers proving our safety norms.
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| Know more about Credit Card safety and your rights |
- Never submit your credit card details on any webpage which does not begin with 'https'. Please note that the 's' at the end of http means Secured. It means that the page where you are filling up the credit card details is a Secured page and your data will be transferred to a safe mode, normally encrypted so that card numbers are not divulged to anybody except the credit card issuing bank.
- In case of any confusion, always call the service provider to know the authenticity.
- Still if for any reason, you find any debit to your card account which you do not recognize, always inform your credit card issuing bank to issue a "chargeback" for the debit. This way your bank will credit your account with the disputed amount. You can exercise this right even after getting the credit card statement. Furthermore, this right can be exercised even after you have made the payment of the concerned amount. Your bank is bound to give credit to you after their necessary procedure in all cases of such fraudulent use of your credit card.
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| All the products sold on our website are original and have been procured from authorized sellers/re-sellers and are backed by supporting bills. Hence, you as a customer enjoy all applicable warranties given by the manufacturers. |
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| We have taken insurance cover for damages incurred while the product is in transit. Hence, in the remote circumstance that you receive any product which has been damaged in transit, we would replace the product free of cost at the earliest, once you send us back the damaged product. |
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What are the delivery and CoD charges?
Free shipping for invoice value above Rs 500 else shipping charge of Rs 50 per order, except certain products.
No Cash on Delivery (CoD) charge.
How much time will it normally take for the consignment to reach?
The estimated shipping time (in business days i.e. excluding public holidays and Sundays) is mentioned against every item and may vary from item to item. The shipping time mentioned refers to delivery in those areas covered by reputed couriers through which we send our consignment. In case a reputed courier does not cover a particular remote location then we will send the consignment by speed/registered post through the Indian Postal Services, which may take 1-2 weeks depending upon the location.
With every order, we will send you n email containing the details of the order placed by you. Once the consignment is shipped, you will receive another email containing the shipping details.
For hand delivered (express) products like flowers, cakes etc same day delivery is possible provided order is placed before 4 pm IST on the date of delivery in India. For international delivery, orders should be placed 48hrs prior to the delivery date. For same day international deliveries, please contact us for possibilities
Where do you deliver?
For courier products, we deliver across India across all locations serviced by reputed courier companies and the Indian Postal Services. Currently, we do not do delivery outside India.
For hand delivered (express) products like flowers, cakes etc products will be delivered only in the cities mentioned in the List of Serviceable Cities/Towns in India and Abroad.
Who will deliver the products?
We process the delivery only through reputed couriers. If there is no courier service available in your area, we will ship your consignment via Registered Bookpost or Speedpost operated by the Indian Postal Service. |
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| 1. How do I Cancel an Order? .
Pl call us or send us at email at contact@rightshopping.in to cancel your order
2. Are there any cancellation charges?
If you cancel your order before your product has been dispatched, we will refund the amount after deducting a nominal charge of 10% of the order value.
If your product has been dispatched then we will be unable to entertain any request for cancellation of order.
3. What are your substitution policies?
For express products, images are indicative only. Though we try our level best to deliver as per the image shown, designs may vary & are subject to availability of flowers / consumables on any particular day. We reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non-availability of the desired product. No refund/ re-delivery claim in this respect will be entertained.
4. What recourse do I have in case I receive a defective/damaged/wrong item?
If you have received an item that is damaged/defective or wrong, just email us at the earliest at contact@rightshopping.in. You must return the item unopened and in its original packaging, for a full refund.
We will not entertain any complaint of any order after 2 (Two) days from the date of delivery of the order.
5. What happens when we are unable to deliver the product?
While we do not stock all the products listed on the website, we have tied-up with almost all major leading manufacturers and distributors across the country. However, products do go out of stock with our suppliers and at times the same is not intimated to us in a timely manner. In the rare circumstance that we are unable to deliver the product within 5 working days from the estimated delivery time period, we will refund your entire amount. |
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